Services
Prior Authorization Help in Delray Beach
When your insurance plan requires a prior authorization, it can create a frustrating and confusing delay in getting the medication you need. At our pharmacy, we see it as our job to be your advocate. We take the lead on managing the entire process so you can focus on your health, not on paperwork and phone calls.
How We Streamline the PA Process
- Proactive Initiation: We immediately identify when a medication needs approval from your insurance plan and begin the process right away, saving you valuable time.
- Direct Doctor Communication: Our experienced team communicates directly with your doctor's office to obtain the necessary clinical information for the submission.
- Efficient Documentation: We use optimized processes and prescriber templates to submit all required documentation to your insurance plan promptly and accurately.
- Consistent Follow Up: We don't just submit and forget. Our staff actively follows up on the status of the request to ensure it is resolved as quickly as possible.
Your Partner in Affordable Healthcare
Navigating insurance hurdles is a key part of our commitment to you. We believe that getting your medication should be simple and affordable. Handling prior authorizations is one of the most important ways we provide personal attention and prove that we are more than just a place to pick up prescriptions. It is a core part of the West Atlantic Pharmacy difference.
Let Us Handle the Paperwork
If you have been told a medication needs approval, let our team take care of it. For assistance, visit or contact our team at our W Atlantic Ave location by calling 561-496-0338 or texting 561-706-2878, or our S State Rd 7 location by calling 561-774-2920 or texting 561-808-5958.
Your Questions, Answered
We’ve gathered answers to the most common questions to help you understand our services and make the most of your experience with us.
It is a process required by many insurance companies before they will agree to cover the cost of a specific medication. They require additional clinical information from your doctor to determine if the prescription is medically necessary according to their rules.
You do not have to worry about figuring this out on your own. When we process your prescription, our system will alert us if a PA is needed. Our team will inform you right away and explain the next steps we are taking on your behalf.
Our goal is to handle the entire process for you. We will contact your doctor's office to get the required paperwork and will submit it directly to your insurance plan. We manage the follow up so you can avoid the hassle of long hold times and complex forms.
The timeline can vary from a few days to over a week, depending on your insurance plan and how quickly your doctor's office responds. Our proactive methods are designed to prevent unnecessary delays, and we will keep you updated on our progress.